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  4. Living & Visiting
  5. Doing Business

  1. Home

  2. Government

    1. Agendas & Minutes
    2. City Attorney
    3. City Boards & Committees
      1. Board of Adjustment
      2. Community Engagement Advisory Committee
        1. Members & Meetings
      3. Environmental & Appearance Advisory Committee
        1. Meetings & Members
        2. 2019 Holiday Home Decorating Contest - Nominees
      4. Onslow Civic Affairs Committee
        1. Meetings & Members
      5. Planning Advisory Board
        1. Meetings & Members
      6. Recreation & Parks Advisory Committee
        1. Meetings & Members
      7. Transportation Advisory Committee
        1. Meetings and Members
      8. Water & Sewer Advisory Committee
        1. Meetings & Members
    4. City Clerk
      1. Records Request
      2. Americans with Disabilities Act - ADA
        1. Americans With Disabilities Act Position Statement
        2. Grievance Procedure
    5. City Code
    6. City Finance
      1. Accounting Division
        1. BidNet
        2. Vendor Information
      2. Current Budgets & Annual Reports
        1. Budgets & Annual Reports Archive
      3. GovDeals
      4. Metering Division
      5. Revenue / Collections Division
      6. Utilities Billing
        1. Begin / End Service
        2. Lower My Bill
        3. My Utility Bill
        4. Pay My Bill
    7. City Manager's Office
      1. City Departmental Annual Report
      2. Core Management Team
      3. Meet the City Manager
      4. Diversity Barriers Workforce Analysis
      5. Passports
    8. Elections
      1. Registering to Vote
    9. City Engineering
      1. MSSD
    10. ITS
      1. Network & Operations
      2. Cisco Contract
    11. Mayor & City Council
      1. Welcome Message
      2. City Council Meetings
        1. Agendas & Minutes
        2. Meeting Schedule
      3. Contact Your Mayor & City Council
      4. One City, Our City, My City
      5. Special Honors & Awards
        1. Special Honors & Awards - Archives
      6. Student Poetry Contest
    12. State, Federal & Local Resources
    13. Tourism Development Authority
      1. About
      2. Authority Members
      3. Minutes & Agendas
      4. Occupancy Tax
    14. Transparency
    15. Mission Statement
    16. ADA Compliance
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  3. City Services

    1. Building Inspections
      1. Building Safety
    2. Communications
      1. City News
        1. Media Image Gallery
        2. Media Releases
      2. G10TV
        1. G10TV Live Stream & Schedule
        2. G10TV on YouTube
        3. City Meetings on Granicus
    3. Jacksonville Connect
    4. Community Affairs
      1. Adopt-A-Program
      2. Citizen Academy
      3. Sturgeon City
      4. Youth Services & Programs
        1. HARMONY
        2. Jacksonville Youth Council
          1. Youth Council Activities
    5. Community Engagement
      1. Affordable Housing
      2. American Recovery & Investment
      3. Annual Reports and Plans
      4. Demolition
      5. Downtown Initiative
        1. Available Housing & Incentives
      6. Fair Housing
      7. Housing Programs
        1. Homeownership Assistance
        2. Residential Rehabilitation
        3. HUD & Income Limits
      8. Neighborhood Planning
    6. Jobs
      1. Apply Online
      2. Current Open Positions
      3. Hiring Process
      4. Police Clerk & Telecommunicator Application
      5. Police Department Application
        1. Police Officer Application Process
      6. Temporary and Part-Time Employment
    7. Office of Livable Neighborhoods - OLN
    8. Online Mapping
      1. Data & Map Prices
      2. Maps for Download
      3. Online Mapping Program
    9. Opportunity Zones
      1. Opportunity Zone Incentives
      2. Map Room
      3. About Jacksonville
      4. Next Steps for Developers & Online Resources
      5. Opportunity Zone Aerials
    10. Permitting, Planning & Zoning
      1. Applications & Checklists
      2. City Projects & Plans
      3. Development Plans
      4. EPR - Electronic Plan Review
        1. User Requirements
        2. What's New with ePlan 9.1
        3. EPlan Users Guide
      5. ETJ Reduction
      6. Flood Plain Resources
      7. Permits
      8. Regulations - Codes, Zoning & Other
      9. UDO
        1. UDO History TImeline
        2. View UDO
      10. Violations - Codes & Zoning
        1. Minimum Code Requirements
        2. Violation Examples
    11. Public Safety
      1. Jacksonville Police
        1. Accreditation & Reports
        2. Bomb Threats
        3. Burglary Alarm Registration
          1. Alarm Tips
        4. Citizen Input
        5. Community Watch
          1. Activities
          2. Group & Leader Duties
          3. Information Distribution
          4. Organizing a Community Watch
        6. Education & Outreach
          1. Bicycle Safety
          2. Business Safety
          3. Crime Prevention for Churches
          4. Crime Stoppers
          5. Dog Walker Watch
          6. Drug Abuse Education
          7. Domestic Violence
            1. Abuse & Pregnancy
            2. Children
            3. Getting Help
            4. What to Do
          8. Explorer Program
          9. Front Porch Roll Call
          10. Gangs
          11. Home Security
          12. Military Orientation
          13. National Night Out
            1. Project 365
          14. Opioid Education
          15. Public Safety Citizens Academy
          16. Safety Tips
          17. Senior Citizens
          18. Special Olympics
          19. Traffic Education
          20. Help Me Home Program
        7. Online Crime Reporting
        8. Report a Crime
        9. Terrorism Awareness for Citizens
        10. Victim Assistance Program
          1. Crime Victims
          2. Important Contact Numbers
      2. Fire & Emergency Services
        1. Divisions
        2. Fire Prevention
          1. Child Passenger Seats (CPS)
          2. Prevention and Inspections
          3. Before Your Inspection
          4. Investigations
          5. Permits
          6. Education and Outreach
          7. Smoke Detectors / Alarms
            1. Smoke Detector/Alarm Request
          8. Holiday Fire Safety
          9. Fire Extinguishers
          10. Fire Prevention At Home
        3. Emergency Preparedness
        4. Fire Inspection
          1. Burning Regulations within the City Limits
          2. Getting Ready for a Fire Inspection
        5. Frequently Asked Questions
        6. Hydrants
        7. History
        8. Permits
        9. Training & Employment
        10. Pink Heals Tour
      3. Emergency Preparedness
        1. Hurricane Florence Recovery
        2. Business Resources
      4. Jacksonville Connect
      5. 9-1-1 Communications
        1. When to Call 9-1-1
        2. What to Expect When You Call 9-1-1
        3. Are You OK? Program
    12. Recreation & Parks
      1. Athletics
        1. Adults
          1. Basketball
          2. Futsal
          3. Kickball
          4. Pickleball
          5. Skate Park
          6. Softball
        2. Youth
          1. Baseball & Softball
          2. Basketball
          3. Flag Football
          4. Skate Park
          5. Volleyball
      2. Facilities
        1. Pool
        2. Special Event Permit
        3. Splash Pads
        4. Amphitheater
      3. Parks
        1. Jacksonville Commons Recreation Complex
        2. Northeast Creek Park
        3. Richard Ray All America Park
          1. Labyrinth at Richard Ray All-America Park
        4. Neighborhood Parks
        5. Riverwalk Crossing & Downtown Parks
        6. Accessing the Waterways
        7. Parks Rules
        8. Public Notice
        9. Trails & Greenways
      4. Programs
        1. Adult
          1. Adult Programs & Day Trips
        2. Fitness Classes
        3. Events Calendar
        4. Open Recreation
        5. Seniors
          1. Upcoming Events & Trips
        6. Youth
          1. Before & After School Programs
          2. Self Defense
          3. Enrichment Programs
          4. Summer Day Camp
          5. Swim Lessons
          6. Kidz Dayz Out
      5. Register & Pay
        1. Online Registration
    13. Sanitation
      1. Garbage Pick Up Days
      2. Commercial Sanitation
      3. Bulky Items & Dial a Truck
      4. Hazardous Materials
      5. Household Trash
      6. Recycling
      7. Yard Waste
      8. Bulky Item Pick Up
    14. Streets
      1. City Roadway Projects
      2. Drainage
      3. Inmate Labor
      4. Mosquito Control
        1. Mosquito Spray Zones
      5. State Roads
      6. Street Cleaning & Grass Cutting
      7. Street Lights
      8. Street Sweeping
      9. Streets Maintenance
    15. Stormwater
      1. Permits, Forms & Manuals
      2. State of the River
      3. Pollution Prevention 101
      4. Environmentally Friendly Car Wash
      5. Creating a Rain Garden
      6. Storm Drains, Pollutants and Flooding
      7. Oyster Highway Project
      8. Alligator Weed Management
      9. Reuse It Refill It Initiative
    16. Transportation
      1. Jacksonville Transit
        1. Route Maps & Schedules
        2. Bikes on Buses
        3. Park & Ride
      2. Metropolitan Planning Organization
      3. Traffic Management
      4. Street Lights
      5. Amtrak & Greyhound Bus Services
      6. Watch for Me NC
    17. Water & Sewer
      1. Annual Drinking Water Quality Report
      2. What Not to Flush and Backflow
      3. Begin / End Service
      4. My Utility Bill
      5. Lower My Bill
      6. Online Bill Pay
      7. Sewer Projects
      8. Wastewater
        1. Grease Education
        2. Land Application Site
          1. Area Wetlands & Wildlife
          2. Forest Management
        3. What Not to Flush
        4. Smoke Testing
      9. Water Conservation
        1. City Conservation Efforts
      10. Water We Drink
        1. City Water Plant
        2. Water Boil Advisory
      11. Report a Leak
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  4. Living & Visiting

    1. Accessing the Waterways
    2. Area Maps
    3. Census
      1. Redistricting
      2. Ward Maps
    4. City News
    5. City Projects
    6. Civic Environmental Education Center
    7. Clean & Green Jacksonville
      1. Adopt-A-Program
      2. Memorials & Honors Program
    8. Jobs
    9. FAQs
    10. G10TV
    11. Events
      1. 2D 75th Anniversary Parade
      2. 2nd Maintenance Battalion Stand Down
      3. Arbor Day
      4. Community Calendar
      5. Freedom Day
      6. Jacksonville's Jamboree
      7. Jacksonville's National Night Out
      8. Winterfest
    12. History of Jacksonville
    13. Jacksonville Connect
    14. Parks & Facilities
    15. Photo Gallery
      1. Halloween Contest Entries
    16. Schools
    17. Places of Interest
      1. Lejeune Memorial Gardens
        1. 9/11 Memorial
        2. Beirut Memorial & Grove
        3. Lejeune Greenway and Trail
        4. Montford Point Marine Memorial
        5. Onslow Vietnam Veterans Memorial
      2. Freedom Fountain
      3. City Parks
      4. Jacksonville Landing
      5. City Trails & Greenways
    18. Special Honors & Awards
    19. Social Media
    20. Staff Directory
    21. Visitors
      1. Places of Interest
    22. Weather
    23. Sturgeon City
      1. Environmental Education Center
      2. Sturgeon City Institutes
        1. A Brief History
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  5. Doing Business

    1. Begin / End Utility Service
    2. Bids & Purchasing
    3. Building Codes
    4. Building Inspections
    5. Building Permits, Planning & Inspections
      1. UDO & UDO Query
    6. Burglary Alarm Registration
    7. Business - Privilege Licenses
    8. Check Inspection Status
    9. City Codes & Ordinances
    10. Downtown Housing Initiative
    11. Economic Development
    12. Emergency Services 9-1-1
    13. Engineering - MSSD
    14. Fee Schedule
    15. Gov Deals
    16. Online Bill Pay
    17. Online Crime Reporting
    18. Online Mapping
    19. Passports
    20. Vendor Information
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  6. Feature Links

    1. Jobs
    2. Projects & Plans
    3. Sanitation
    4. Utility Bill
    5. Public Safety - Police & Fire Services
    6. Recreation & Parks
    7. City Meetings Online & on G10TV
      1. Environmental Appearance & Advisory Committee
      2. Planning Advisory Board
      3. Recreation & Parks Advisory Committee
      4. Tourism Development Authority
      5. Watch Live or Browse All Meetings
      6. Water & Sewer Advisory Board
      7. City Council Meetings
      8. Community Development Advisory Committee
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