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  3. City Services
  4. Living & Visiting
  5. Doing Business

  1. Home

  2. Government

    1. Agendas & Minutes
    2. City Attorney
    3. City Boards & Committees
      1. Board of Adjustment
      2. Environmental & Appearance Advisory Committee
        1. Meetings & Members
        2. Home Decorating Contest
        3. 2020 Holiday Home Decorating Contest - Nominees
      3. Neighborhood Improvement Services Adv Committee
        1. Members & Meetings
      4. Onslow Civic Affairs Committee
        1. Meetings & Members
      5. Planning Advisory Board
        1. Meetings & Members
      6. Recreation & Parks Advisory Committee
        1. Meetings & Members
      7. Transportation Advisory Committee
        1. Meetings and Members
      8. Water & Sewer Advisory Committee
        1. Meetings & Members
    4. City Clerk
      1. Records Request
      2. Americans with Disabilities Act - ADA
        1. Americans With Disabilities Act Position Statement
        2. Grievance Procedure
    5. City Code
    6. City Finance
      1. Accounting Division
        1. BidNet
        2. Vendor Information
      2. Current Budgets & Annual Reports
        1. Budgets & Annual Reports Archive
      3. GovDeals
      4. Metering Division
      5. Revenue / Collections Division
      6. Utilities Billing
        1. Begin / End Service
        2. Lower My Bill
        3. My Utility Bill
        4. Pay My Bill
    7. City Manager's Office
      1. Core Management Team
      2. Meet the City Manager
      3. Diversity Barriers Workforce Analysis
      4. Passports
    8. Elections
      1. Registering to Vote
    9. ITS
      1. Network & Operations
      2. Cisco Contract
    10. Mayor & City Council
      1. Welcome Message
      2. City Council Meetings
        1. Agendas & Minutes
        2. Meeting Schedule
      3. Contact Your Mayor & City Council
      4. One City, Our City, My City
      5. Special Honors & Awards
        1. Special Honors & Awards - Archives
      6. Student Poetry Contest
    11. State, Federal & Local Resources
    12. Tourism Development Authority
      1. About
      2. Authority Members
      3. Minutes & Agendas
      4. Occupancy Tax
      5. Grant Opportunities
    13. Transparency
    14. Mission Statement
    15. ADA Compliance
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  3. City Services

    1. Building Inspections
      1. Building Safety
    2. City Engineering
      1. MSSD
      2. Stormwater
        1. Stormwater Management Plan
        2. Permits, Forms & Manuals
        3. State of the River
        4. Pollution Prevention 101
        5. Business Best Practices: Food Waste Clean Up
        6. Creating a Rain Garden
        7. Environmentally Friendly Car Wash
        8. Storm Drains, Pollutants and Flooding
        9. Oyster Highway Project
        10. Alligator Weed Management
        11. Reuse It Refill It Initiative
    3. Communications
      1. City News
        1. Media Image Gallery
        2. Media Releases
      2. G10TV
        1. G10TV Live Stream & Schedule
        2. G10TV on YouTube
        3. City Meetings on Granicus
    4. Jacksonville Connect
    5. Community Affairs
      1. Citizen Academy
      2. New River Institutes at Sturgeon City
        1. Environmental Education Center
        2. About the Institutes
          1. A Brief History
      3. Jacksonville Youth Council
        1. HARMONY
        2. Jacksonville Youth Council
          1. Youth Council Activities
        3. Youth Events & Resources
    6. Jobs
      1. Apply Online
      2. Current Open Positions
      3. Hiring Process
      4. Police Clerk & Telecommunicator Application
      5. Police Department Application
        1. Police Officer Application Process
      6. Temporary and Part-Time Employment
    7. Neighborhood Improvement Services
      1. Affordable Housing
      2. Annual Reports and Plans
      3. Demolition & Clearance
      4. Money Management & Homebuyer's Education
      5. Neighborhood Housing Initiative
        1. Available Housing & Incentives
      6. Fair Housing
      7. Housing Programs & Courses
        1. Homeownership Assistance
        2. HUD & Income Limits
      8. Residential Rehabilitation
    8. Online Mapping
      1. Data & Map Prices
      2. Maps for Download
      3. Online Mapping Program
    9. Opportunity Zones
      1. Opportunity Zone Incentives
      2. Map Room
      3. About Jacksonville
      4. Next Steps for Developers & Online Resources
      5. Opportunity Zone Aerials
    10. Permitting, Planning & Zoning
      1. Applications & Checklists
      2. City Projects & Plans
      3. Development Plans
      4. EPR - Electronic Plan Review
        1. User Requirements
        2. What's New with ePlan 9.1
        3. EPlan Users Guide
      5. ETJ Reduction
      6. Flood Plain Resources
      7. Permits
      8. Regulations - Codes, Zoning & Other
      9. UDO
        1. UDO History TImeline
        2. View UDO
      10. Violations - Codes & Zoning
        1. Minimum Code Requirements
        2. Violation Examples
    11. Public Safety
      1. Jacksonville Police
        1. Accreditation & Reports
        2. Bomb Threats
        3. Burglary Alarm Registration
          1. Alarm Tips
        4. Community Programs
          1. Bicycle Safety
          2. Community Watch
          3. D.A.R.E.
          4. Explorer Program
          5. Front Porch Roll Call
          6. Operation Medicine Drop
          7. Opioid Education
            1. Diversion Programs
          8. Public Safety Citizens Academy
          9. CARE Program
          10. Special Olympics
          11. Help Me Home Program
          12. Coffee with a Cop
        5. Citizen Input
        6. National Night Out
          1. Project 365
          2. Running with the Law
        7. Online Crime Reporting
        8. Report a Crime
        9. Holiday Safety
        10. Terrorism Awareness for Citizens
        11. Victim Assistance Program
          1. Crime Victims
          2. Domestic Violence
            1. Abuse & Pregnancy
            2. Children
            3. Getting Help
            4. What to Do
          3. Important Contact Numbers
        12. Contact Us
        13. Traffic Education
      2. Fire & Emergency Services
        1. Divisions
        2. Fire Prevention
          1. Child Passenger Seats (CPS)
          2. Investigations
          3. Prevention and Inspections
          4. Permits
          5. Fire Prevention Week
          6. Holiday Fire Safety
          7. Fire Extinguishers
          8. Fire Prevention At Home
          9. Plan Your Escape
          10. Smoke Detectors / Alarms
            1. Smoke Detector/Alarm Request
        3. Emergency Preparedness
        4. Fire Inspection
          1. Burning Regulations within the City Limits
          2. Getting Ready for a Fire Inspection
        5. Frequently Asked Questions
        6. Hydrants
        7. History
        8. Permits
        9. Training & Employment
      3. Emergency Preparedness
        1. Hurricane Recovery
        2. Business Resources
      4. Jacksonville Connect
      5. 9-1-1 Communications
        1. When to Call 9-1-1
        2. What to Expect When You Call 9-1-1
    12. Recreation & Parks
      1. Athletics
        1. Adults
          1. Futsal
          2. Kickball
          3. Pickleball
          4. Softball
        2. Youth
          1. Baseball & Softball
          2. Basketball
          3. Flag Football
          4. Volleyball
      2. Facilities
        1. Special Event Permit
        2. Splash Pads
        3. Amphitheater
      3. Parks
        1. Jacksonville Commons Recreation Complex
        2. Northeast Creek Park
        3. Richard Ray All America Park
          1. Labyrinth at Richard Ray All-America Park
        4. Neighborhood Parks
        5. Riverwalk Crossing & Downtown Parks
        6. Water Access
          1. Jacksonville Landing
          2. Riverwalk Marina
          3. Kayak Jacksonville
        7. Parks Rules
        8. Public Notice
        9. Trails & Greenways
      4. Programs
        1. Adults & Seniors
          1. Adult-Senior Programs and Day Trips
        2. Fitness Classes
        3. Events Calendar
        4. Summer Family Fun Days
        5. Open Recreation
        6. Youth
          1. Before & After School Programs
          2. Enrichment Programs
          3. Summer Day Camp
          4. Kidz Dayz Out
          5. Teen REACH
          6. Toddler Programs
          7. Swim Lessons
      5. Register & Pay
        1. Online Registration
    13. Sanitation
      1. Garbage Pick Up Days
      2. Commercial Sanitation
      3. Bulky Items & Dial a Trailer
      4. Hazardous Materials
      5. Household Trash
      6. Recycling
      7. Yard Waste
      8. Bulky Item Pick Up
    14. Streets
      1. City Roadway Projects
      2. Drainage
      3. Inmate Labor
      4. Mosquito Control
        1. Mosquito Spray Zones
      5. State Roads
      6. Street Cleaning & Grass Cutting
      7. Street Lights
      8. Street Sweeping
      9. Streets Maintenance
    15. Stormwater
      1. Stormwater Management Plan
      2. Permits, Forms & Manuals
      3. State of the River
      4. Pollution Prevention 101
      5. Business Best Practices: Food Waste Clean Up
      6. Creating a Rain Garden
      7. Environmentally Friendly Car Wash
      8. Storm Drains, Pollutants and Flooding
      9. Oyster Highway Project
      10. Alligator Weed Management
      11. Reuse It Refill It Initiative
    16. Transportation
      1. Transit
        1. About Us
          1. Facilities
        2. Ride & Passenger Info
          1. Bikes on Buses
          2. Frequently Asked Questions
            1. FAQ's - How to Ride the new routes
          3. Park & Ride
          4. Rider Info
          5. Route Maps & Schedules
        3. Contact Us
      2. Amtrak & Greyhound Bus Services
      3. Facilities
      4. Metropolitan Planning Organization
      5. Street Lights
      6. Traffic Management
      7. Alert Eyes Saves Lives
    17. Water & Sewer
      1. Annual Drinking Water Quality Report
      2. What Not to Flush and Backflow
      3. Begin / End Service
      4. My Utility Bill
      5. Lower My Bill
      6. Online Bill Pay
      7. Wastewater
        1. Grease Education
        2. Land Application Site
          1. Area Wetlands & Wildlife
          2. Forest Management
        3. What Not to Flush
        4. Smoke Testing
      8. Water Conservation
        1. City Conservation Efforts
      9. Water We Drink
        1. City Water Plant
        2. Water Boil Advisory
      10. Report a Leak
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  4. Living & Visiting

    1. Accessing the Waterways
    2. Area Maps
    3. Census
      1. Redistricting
      2. Ward Maps
    4. City News
    5. City Projects
    6. Sturgeon City Environmental Education Center
    7. Clean & Green Jacksonville
      1. Adopt-A-Program
      2. Memorials & Honors Program
    8. Jobs
    9. FAQs
    10. G10TV
    11. Events
      1. Arbor Day
      2. Community Calendar
      3. Freedom Day
      4. Jacksonville's Jamboree
      5. Jacksonville's National Night Out
      6. Winterfest
    12. History of Jacksonville
    13. Jacksonville Connect
    14. Parks & Facilities
    15. Photo Gallery
      1. Halloween Contest Entries
    16. Schools
    17. Places of Interest
      1. Lejeune Memorial Gardens
        1. 9/11 Memorial
        2. Beirut Memorial & Grove
        3. Lejeune Greenway and Trail
      2. Freedom Fountain
      3. City Parks
      4. Jacksonville Landing
      5. City Trails & Greenways
    18. Special Honors & Awards
    19. Social Media
    20. Staff Directory
    21. Visitors
      1. Places of Interest
    22. Weather
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  5. Doing Business

    1. Alcohol Permit on City Property and Facilities
    2. Begin / End Utility Service
    3. Bids & Purchasing
      1. City Budget & Annual Reports
    4. Building Codes
    5. Building Inspections
    6. Building Permits, Planning & Inspections
      1. UDO & UDO Query
    7. Burglary Alarm Registration
    8. Business - Privilege Licenses
    9. Check Inspection Status
    10. City Budget & Annual Reports
    11. City Codes & Ordinances
    12. Economic Development
    13. Emergency Services 9-1-1
    14. Engineering - MSSD
    15. Fee Schedule
    16. Gov Deals
    17. Neighborhood Housing Initiative
    18. Online Bill Pay
    19. Online Crime Reporting
    20. Online Mapping
    21. Passports
    22. Vendor Information
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  6. Feature Links

    1. Jobs
    2. Projects & Plans
    3. Sanitation
    4. Utility Bill
    5. Public Safety - Police & Fire Services
    6. Recreation & Parks
    7. City Meetings Online & on G10TV
      1. Environmental Appearance & Advisory Committee
      2. Planning Advisory Board
      3. Recreation & Parks Advisory Committee
      4. Tourism Development Authority
      5. Watch Live or Browse All Meetings
      6. Water & Sewer Advisory Board
      7. City Council Meetings
      8. Neighborhood Improvement Services Advisory Cmte
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