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Passports
image of US passport coverPassport Services
Business or vacation taking you abroad? The City of Jacksonville is certified through the US Department of State as a Passport Acceptance Facility. We offer the following services: 
  • Passport forms 
  • Passport photos 
  • Expedited and overnight services 

Important documents checklist The City will accept your completed application for a new passport and forward it to the Passport Services section of the U.S. Department of State for an issuance determination. All applicants submitting passport application Form DS 11 must:
  • Appear in person
  • Completed passport application (DS-11), typed or filled out in black ink
  • Proof of US citizenship (birth certificate, expired passport, naturalization certificate)
  • Submit proof of identity (driver's license, military ID, other government issued ID, previously issued passport, etc)
  • Provide a recent 2"x2" high-quality photograph (Jacksonville offers photo service, see below)
  • Check or money order for City Services made out to the City of Jacksonville
  • Check or money order for USDOS Services made out to the US Department of State. See pricing information below
  • Please note that all documents must be original or certified copy

US passport card samplePassport forms are available at City Hall, the Jacksonville Public Safety Building and online at US Passports & International Travel

City of Jacksonville Passport Hours of Operation:

City Hall, 815 New Bridge Street
  • Walk-ins Mon-Fri, 12-3:30PM
  • Appointments Mon-Fri, 9AM-3:30PM - call 910 938-5200

Public Safety Complex, 200 Marine Blvd
  • Walk-ins Mon-Fri, 8AM-7PM
  • No appointments available

US Department of State Passport Fees -
Form of payment accepted - Check or Money Order payable to: US Department of State
Not accepted - Credit or Cash


Service Type  Fee Notes
Adult Passport Book $110  For travel outside the US, any transport
Adult Passport Card  $30 The US Passport Card can be used to enter the United States from Canada, Mexico, the Caribbean, and Bermuda at land border crossings or sea ports-of-entry and is more convenient and less expensive than a passport book. The passport card cannot be used for international travel by air.
Minor Passport Book (under 16 years of age)  $80  For travel outside the US, any transport
Minor Passport Card (under 16 years of age  $15 The US Passport Card can be used to enter the United States from Canada, Mexico, the Caribbean, and Bermuda at land border crossings or sea ports-of-entry and is more convenient and less expensive than a passport book. The passport card cannot be used for international travel by air.


City of Jacksonville Service Fees
Form of payment accepted - Checks and/or Money Orders payable to: City of Jacksonville
Not accepted - Credit or Cash


Service Type  Fee Notes
Passport Application Execution Fee $25 The non-refundable fee is charged per application for processing by the City of Jacksonville. Acceptable form of payment includes; check or money order.
Photos  $10  Optional - Applicant may bring his or her own photo (As of July 1, 2016 fee will be $10 for this service)
Overnight Delivery  $23.75  Optional - Overnight delivery from the City to the passport processing center. 
Photo Copy $.25 Charge per copy


Optional US Department of State Service Fees

Form of payment accepted - Checks and/or Money Orders payable to: US Department of State
Not accepted - Credit or Cash

Service Type  Fee Notes
Expedited Service $60 Fee is in addition to fees noted above and if selected is required per application submitted. See important information about application processing times at www.travel.state.gov
Passport Book Overnight Delivery $15.45 To request Overnight Delivery, pay the $15.45 fee per application submitted. Overnight delivery service is not available for Passport Cards, which are delivered First Class Mail only.


Questions? Please call City Hall at 910 938-5200
Track your application through US Passports & International Travel  (enabled 5-7 after business days)

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