Go To Search
Help Center
Click to Home

Revenue / Collections Division
Division Responsibilities
The Revenue and Collections Division oversees and processes the following services:
  • Utilities Billing Division - The Utilities Billing Division serves as the central collection point for City revenue and provides customer service and billing for City utility accounts.
  • Utility AccountsRequests for new water service, discontinuation of service and water, sewer, stormwater, and sanitation billing information.
  • New Service Application - All applicants must complete a New Service Application Form as well as a Burglary Alarm Registration Form to establish service. 
  • Utilities Online - Customers can access their account information online to check balances, make payments, review account history, and more. A PIN number must be used to access your account, which can be obtained from your utility bill or the Utilities Billing office.

Jacksonville N.C. - a Caring Community - Home of Camp Lejeune and MCAS New River
New River Boaters