Go To Search
Help Center
Click to Home

Fire and Emergency Services
Jacksonville Firefighter gearJacksonville Fire & Emergency Services
Is this an emergency? Please call 9-1-1

Jacksonville Fire and Emergency Services is an internationally accredited agency through the Center for Public Safety Excellence (CPSE), providing excellent customer service through prevention, readiness, and response to threats of the lives and property of the people we serve.

a Jacksonville Fire TruckThe City of Jacksonville is covered in service by four fire stations, answering more than 12,000 emergency and non-emergency calls annually. Firefighters also work to educate Citizens about fire safety through outreach in schools, community organizations and at special events like the Pink Heals Tour and National Night Out.

Firefighters are regularly trained to perform with the latest technologies and processes available, and employment with Fire Department includes tests to assure that applicants meets the stringent job requirements.

Jacksonville Firefighters prepare for a training sessionEmergency Calls
Did you know that the majority of calls are false alarms, or calls that are not truly an emergency? If you are in need of Jacksonville's Fire and Emergency Services, and it is an emergency, call 9-1-1. If you have a non-emergency, please call 910 455-8080.

Not sure what constitutes an emergency? Visit Emergency Calls 9-1-1.

Hear the Beep Where You SleepHear The Beep Where You Sleep
Over 3,300 people lose their lives annually due to residential fires and having a working smoke detector in the home could have saved many of them. The message is clear: make sure you have a working smoke detector in your home. 
A few tips: 1) Test your smoke detector monthly; 2) Replace the batteries every six months; 3) Replace faulty smoke detectors immediately. For more information on smoke alarms check out the National Fire Prevention Week website.  Learn more about Fire Safety at Home

Fire International Accredited logoJacksonville Fire and Emergency Services patchHow Are We Doing

Jacksonville Fire Department is committed to excellence and would like to know if you think so too. Please fill out our survey to help us continue to provide you the best of service. It only takes a few minutes for you to help us serve you better.

facebook logo
Fire and Emergency Services on Facebook
- Jacksonville Public Safety, Police Department and Fire & Emergency Services in the community, events, awards, training, photo albums and more.

Contact Us
Fire Department staff
Fire & Emergency Services

Ph: 910-455-8080
Fx: 910-455-4036

Emergency: 9-1-1
Jacksonville N.C. - a Caring Community - Home of Camp Lejeune and MCAS New River
Jacksonville Fire and Emergency Services