COVID-19 Note: Governor Roy Cooper has issued a mandatory face mask order for North Carolina. Increased frequency of bus sanitizing continues, and drivers will have masks, gloves and sanitizer goods for their use. Seats directly behind the driver are blocked off to provide separation from the driver, and passengers should maintain a 6 feet buffer while on-board. Ride for free on all Transit routes until further notice, through the CARES Act.
’No Fare’ for Transit Routes Until Further Notice
Ride for Free on all Jacksonville Transit routes until further notice. This action was approved by Jacksonville Mayor and Council and went into effect Friday, April 10, 2020. This service is funded 100% by the Federal Transit Administration through the Coronavirus Aid, Relief and Economic Security (CARES) Act.
Hours of Operation - Time points indicate minutes after each hour that a bus will depart a location during normal operating hours:
- Monday - Friday, 5:54 AM - 7:55 PM
- Saturday, Sunday, and Holidays, 9:54 AM - 7:55 PM
City Route 101 - Purple (End to end approximate travel time: 36-40 minutes)
Downtown to Walmart on Western Boulevard via Onslow Drive, Henderson Drive, Western Boulevard, and McDaniel Drive. Route 101 also stops downtown across form the Freedom Fountain on New Bridge Street to connect with Amtrak.
City Route 102 - Green (End to end approximate travel time: 41-45 minutes)
(Green) operates from Walmart to Piney Green Shopping Center. This leg requires 41 to 45 minutes in travel time.
City Route 103 - Orange
Operates from Walmart on Yopp Road through downtown to the Jacksonville Mall via Hargett Street and Country Club Road. The City 103 Route also stops downtown across from the Freedom Fountain on New Bridge Street to connect with Amtrak.
City Route 104 - Blue
The new Blue Route 104 connects with existing routes and offers stops at retail, restaurants and more on Gum Branch Road, Western Blvd and Bell Fork Roads.
Ride for Free on all Jacksonville Transit routes until further notice.
The Scarlet Express Route Provides Weekend and Holiday Service On and Off bases MCB Camp Lejeune, Camp Johnson, MCAS New River. Hours of Operation Vary for holiday service.
Track Your Ride Live!
Download the TransLoc app
The TransLoc app makes it even easier to use Jacksonville Transit.
- Watch buses move in real-time
- See arrival predictions for your stop
- Receive customizable alerts
Get the free app at TransLoc.com/app
Tickets & 10 Ride Cards
To purchase tickets and 10 Ride Cards,
please call 910 938-RIDE (7433)
Type of Fare
|City Routes, Full Fare
|City Routes, Reduced Fare
(Youth ages 6-18 years old, senior citizens 65 and over, and Persons with disabilities and approved photo identification card)
|Express Routes, Full Fare
|ADA Paratransit Passengers
|ADA paratransit passenger personal care attendant accompanying an ADA paratransit passenger
|Children under age 6
|Transfers from one City Route to another
Reduced Fare Riders
A Reduced Fare ID will be required each time you ride. Reduced Fare Applications (PDF) are available online; at City Hall, 815 New Bridge Street; and at Onslow United Transit System (OUTS), 605 New Bridge Street.
Passengers with Disabilities
For passengers with disabilities that are not able to ride our daily routes, Jacksonville Transit also provides curb-to-curb ADA accessible transportation services. More information about these services and associated eligibility requirements may be obtained by contacting calling 910 938-RIDE (7433).
Need to travel out of the City?
Amtrak Thruway Bus Service
Amtrak Thruway Bus Service connects with the transit stop located at 850 New Bridge Street. For additional information, please visit the Amtrak and Greyhound Bus Services page.
Rules and Regulations (PDF)
Title VI Policy and Complaint Process (PDF)
Title VI Notice to Beneficiaries (PDF)
ADA Procedures (PDF)
Take the Bus to the Train
Ride Your Bike to the Bus
Conduct and Exclusion Policy and Appeals Procedure (PDF)
Jacksonville Transit DBE Goals and Methodology FY 19-21 (PDF)