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1. Who do I call to report a street light outage?

Call the City's Traffic Operations Center at 910 938-5070.

2. Who do I call if I have beavers or beaver dams?

Within city limits the Streets Division will inspect for possible beaver invasion. You can report incidents occurring inside city limits at 910-938-5333. Outside city limits, please call Onslow County at 910-455-0181.

3. Who does grass cutting on city property?

Within city limits, right-of-way grass is maintained by the City of Jacksonville Streets Division. Recreation and Parks mows and maintains other public places like city parks and traffic islands.

4. When will my street be swept?

Call the Streets Division at 910-938-5333 for scheduling dates.

5. Who takes care of the city's traffic lights and street signs?

The City of Jacksonville is responsible for traffic signal and street light maintenance within the City limits. To report traffic signal problems in the City of Jacksonville, call the Traffic Operations Center at 910 938-5070.

To report traffic signal issues in other areas of Onslow County, call the Department of Transportation Traffic Services line at 910 341-0300.

To report a problem with a street sign, please call the City's Streets Division at 910 938-5333.

6. Where can I get a handicap parking sign?

The city provides handicap parking signs, only if the street where the sign is to be placed is city owned property. If the request is for use on private property, it is the property owners’ responsibility to provide a sign. To request a sign, call the Streets Division at 910-938-5333.

7. Who takes care of a vacant lots’ mowing, trash removal, etc.?

This is the responsibility of the property owner.

8. I want to close in the ditch by my home. Will the city do it?

The City of Jacksonville will not close in a ditch unless it is required for drainage purposes only. As a rule the City of Jacksonville will not close a ditch.

9. Can I close in a ditch myself?

To close a ditch yourself, you must contact the City of Jacksonville Engineering Division at 910-938-5262 and apply for a permit and adhere to necessary requirements.

10. Will the city install driveway pipes?

The City of Jacksonville will not install driveway pipes, unless it is required for drainage pipe purposes only. As a rule the City of Jacksonville will not install driveway pipes.