FAQs • Jacksonville, NC • CivicEngage

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Jacksonville, NC

Where do I report traffic signal light outages or signal lights not working properly?: To report traffic signal problems in the City of Jacksonville, call the Traffic Operations Center at 910 938-5070.
To report traffic signal problems in other areas of Onslow County, call the Department of Transportation, NCDOT Traffic Services line at 910 341-0300.

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1. Does the city have an ant or rodent removal program?: The City of Jacksonville does not have an ant or rodent removal program. Extermination of pests are the responsibility of the property owners.

2. How can I get information on the state's Adopt-A-Highway programs?: For information regarding the Adopt-A-Block or Highway programs, visit NCDOT online or call 910-455-3777.

3. How do I report a street or stop sign down on county or state maintained highways within the city or county?: Call the Department of Transportation (NCDOT) Traffic Services line at 910-341-0300.

4. How do I report problems with street or stop signs within the City of Jacksonville limits only?: To report down, leaning, or painted / defaced signs visit the city's Streets Division online or call 910-938-5333.

5. How do I report trees that are blocking traffic view within the City of Jacksonville limits only?: To report trees that have branches which are hanging over in the street and that may be blocking traffic views call the Recreation and Parks Division at 910-938-5250.

6. Where do I report problems with state highway signs?: To report painted / defaced, leaning or downed state signs call the Department of Transportation, NCDOT Emergency Highway Signs Division at 888-813-6508.

7. Where do I report high grass, junk cars, and unkept properties in my neighborhood and/or within the City of Jacksonville limits only?: Call the City of Jacksonville's Code Enforcement Division at 910-938-6455, 910-938-5210, or 910-938-5291.

8. Where do I report street lights flickering or outages in my neighborhood?: The City of Jacksonville maintains all street lights within the City limits. To report an issue with a street light, please call the Traffic Operations Center at 910 938-5070.

9. Where do I report traffic signal light outages or signal lights not working properly?: To report traffic signal problems in the City of Jacksonville, call the Traffic Operations Center at 910 938-5070.
To report traffic signal problems in other areas of Onslow County, call the Department of Transportation, NCDOT Traffic Services line at 910 341-0300.