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If I have a complaint against a police officer. What should I do?
The department is committed to maintaining a professional force; and in this regard if anyone has a complaint concerning an officer’s actions, he/she is encouraged to speak with a shift supervisor at 910-455-1472 or come to the Police Department and someone will assist you. The Police Department will diligently investigate the complaint.

Police Services

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1. How long do my children have to be in a booster seat?
2. If I have a complaint against a police officer. What should I do?
3. My car was towed. How do I get it back?
4. What hours am I able to apply for a taxi permit or get fingerprinted?
5. What are some important phone numbers I can keep on hand?
6. What telephone number do I call to report a non-emergency situation like a noise complaint or a crime that did not just occur?
7. Where can I get an application for employment with the Police Department?
8. Where do I pay my ticket?
9. Where is City Hall located?
10. Where is the Sheriff's Office, Court House / Clerk of Courts, Jail, and/or magistrate's located?
11. Who can I call if I have locked my keys in my vehicle?
12. Who can I speak to regarding a traffic problem?
13. Who do I call about crime prevention and neighborhood watch programs?
14. How do I report harassing phone calls, abandoned vehicles, barking dogs, and other nuisances?
15. Can I make a police report at the police station, or does a police officer have to come to my house?
16. How can I find out about my case?
17. How do I get a copy of a police report?
18. How do I get a protection or restraining order?
19. How do I retrieve my property that the Jacksonville Police Department has custody of?

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