What other water providers are there in the Jacksonville area?
Most areas of the city have city water service; however, there are some limited areas which are served by one of the following:


ONWASA
232 Georgetown Road
Jacksonville, NC 28540
Ph: 910-455-0722


Scientific Water Co.
112 Scientific Lane
Jacksonville, NC 28540
Ph: 910-455-3743


Mercer Environmental
1117 Gum Branch Road
Jacksonville, NC 28540
Ph: 910-455-2787


Check with your rental or real estate agent to find out which service is provided in your area.

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1. What are call back charges?
2. Can I turn my water meter on or off myself?
3. Can the billing or due date for my utility bill be changed?
4. How can I reduce my water use?
5. How do I set up water service with the city?
6. How far in advance should I request water turn-on or turn-off?
7. What is the policy on returned checks?
8. What forms of payment does the city accept?
9. What is the Stormwater Runoff Fee that appears on my bill?
10. What is the average utility bill?
11. What other water providers are there in the Jacksonville area?
12. What should I do if I suspect a leak or broken water line?
13. When is my bill due?
14. Where do I call for an after-hours emergency?
15. Who do I call concerning garbage and/or recycling pickup schedules?