A problem with some newly installed LED lights is being addressed by the City of Jacksonville and its electrical partner Jones-Onslow Electric Membership Corporation. The City and JOEMC have partnered to replace aging street lights with high efficiency LED lights and fixtures. Some of those fixtures have not performed to standard.
The change outs were made in an effort to reduce the cost and energy consumption of street lighting throughout Jacksonville. The LED retrofit project, which has also involved Duke Energy areas within the City, has been in progress for about two years. The work in most residential areas is complete. Conversion of fixtures in commercial areas is still in process and will continue.
Due to a manufacturing problem, some of the new LEDs in the JOEMC area are not providing as much lighting as others. The City and JOEMC are aware of the issue and are working with the LED manufacturer to replace defective units.
Several Citizens have reported street lights out in the JOEMC area as a result of the malfunctioning. JOEMC and the City are working to resolve this and for most cases, there is no need to alert the City.
If you are in the Duke Energy area or if you have another issue with a streetlight being out in the JOEMC area, please report it by emailing
streetlights@jacksonvillenc.gov so that we may address it.