About Us
Jacksonville Transit 
Jacksonville Transit offers riders Fixed and Express Routes throughout the City of Jacksonville with stops located downtown, at the Jacksonville Mall and other area shopping centers, colleges, Onslow Memorial Hospital, memorials, various neighborhoods, and area military bases. No need to drive, ride with us!
Track your bus with Passio Go.
We’d like to hear from you. Have a comment, concern, suggestion or compliment? We’d like your feedback. Customer Feedback Form
Jacksonville Urban Area Metropolitan Planning Organization (JUMPO)
The Jacksonville Urban Area Metropolitan Planning Organization (JUMPO) is the regional transportation planning agency for the New River region of southeastern North Carolina. JUMPO is composed of officials from the City of Jacksonville, Onslow County, and area military installations as well as the North Carolina Board of Transportation. JUMPO facilitates a cooperative, comprehensive and continuing transportation planning process that serves as the basis for the expenditure of all federal transportation funds in the area for streets, highways, bridges, public transit, and bicycle and pedestrian facilities.
Jacksonville Intelligent Transportation System
The Jacksonville Intelligent Transportation System was created to provide citizens with improved traffic flow on the city’s busiest corridors. This is accomplished by a combination of continuous traffic signal monitoring, a CCTV system, and collection of real time travel condition data. All information is sent to the Traffic Operations Center where Traffic Management staff analyze and optimize traffic signal timing to minimize congestion and maximize flow. City staff also have the ability to make immediate changes to mitigate back-ups caused by road construction, vehicle accidents, and adverse weather conditions.
Hands Free Tickets & Bus Tracking
Token Transit is a mobile ticketing app that lets you pay for and ride public transit with your phone. Purchase, activate and board using your phone. Passes are stored in the cloud, and available on any mobile device. Token Transit app
Passio Go App: Passengers simply tap on a stop or touch the screen to let Passio GO know where they are headed. The passenger can easily access information on their bus ETA (estimated time of arrival), the pick-up location and walking directions, and the arrival time to their destination. Passio Go
Jacksonville Station Open Now
Jacksonville Station at 1300 N Marine Blvd is open to the public now, 8AM-6PM Mon-Fri. Jacksonville Transit is adding new stops and improving routes to connect with Jacksonville Stations and expand service.
New Route links:
101 Purple 102 Green 103 Orange 104 Blue
Transit Connections - Amtrak & GreyhoundJacksonville Station,1300 North Marine Blvd. is the location for you to catch Thruway connections to Amtrak and connecting to Greyhound bus line. For more information please visit the Jacksonville Station or call 910-938-RIDE(7433)
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Transit News & Notices
Jacksonville Transit has and will continue to run a special service bus for City Council meetings. For more information regarding transportation to City Council meetings please contact 910-938-RIDE.
Mask Mandate Changes
A mask is no longer a mandatory requirement while riding with Jacksonville Transit. However, the CDC continues to recommend that people wear masks in indoor public transportation settings.
Due to April 18, 2022 court ruling, the Center for Disease Control and Prevention’s (CDC) January 29, 2021 Order requiring masks on public transportation conveyances and at public transportation hubs is no longer in effect. Effective immediately, TSA will not enforce its mask-related security directives.