Street Lighting Maintenance
The City ensures new development compliance with established street lighting standards, responds to citizen improvement requests, and routinely inspects roadway lighting on a weekly basis for missing lights, malfunctions and defective lamps. The City has partnered with Jones-Onslow and Duke Energy for the installation and maintenance of the City’s street lights. The City has a street lighting ordinance concerning local installation practices and spacing of roadway lighting.
Street Lighting Policy (PDF)
Report an Issue
If you have a street light outage or other street light issue in the City, please call 910 938-7433 Monday thru Friday from 8:00am - 6:00pm. For all other times, please call the City Automated Reporting System at 910 938-5042 or send an email.
Outages may also be reported to the respective electric companies:
Information to Provide for Street Light Outages:
- What is the closest address to the light?
- What is the light doing?
- Does the light cycle on and off?
- Is the bulb completely dark at all times?
- How many lights are out?
- Please provide Name, Address and Phone Number