Street Lights

Street Lighting Maintenance

The City ensures new development compliance with established street lighting standards, responds to citizen improvement requests, and routinely inspects roadway lighting on a weekly basis for missing lights, malfunctions and defective lamps. The City has partnered with Jones-Onslow and Duke Energy for the installation and maintenance of the City’s street lights. The City has a street lighting ordinance concerning local installation practices and spacing of roadway lighting.

Street Lighting Policy (PDF)

Report an Issue

If you have a street light outage or other street light issue in the City, please call 910 938-7433 Monday thru Friday from 8:00am - 6:00pm.  For all other times, please call  the City Automated Reporting System at 910 938-5042 or send an email.

Outages may also be reported to the respective electric companies: 

• Jones-Onslow Electric Membership Corporation(JOEMC)
• Duke Energy Progress

Information to Provide for Street Light Outages:

• What is the closest address to the light?
• What is the light doing?
• Does the light cycle on and off?
• Is the bulb completely dark at all times?
• How many lights are out?
• Please provide Name, Address and Phone Number