Utility services for both residential and commercial customers within Jacksonville city limits are designed to provide an eco-friendly water, sewer and sanitation infrastructure. Important water, sewer, and sanitation account information as well as resource-saving tips are available for new and current customers.
Information important to the City's utility customers and all Jacksonville Citizens can be found in the latest edition of Your City, a newsletter for Citizens. View the latest edition (PDF).
To set up a utility services account with the City of Jacksonville visit City Hall Monday through Friday from 8 AM to 5 PM at:
815 New Bridge Street
Jacksonville, NC 28540
Applicants will be required to:
Frequently Asked Questions Regarding Health Issues Related to Boil Water Notice Issued for City of Jacksonville Utilities Customers Water Boil Advisory FAQs.