Jacksonville Transit

COVID-19 Note:

Increased frequency of bus sanitizing continues, and drivers have been provided masks, gloves and sanitizer goods for use at their discretion. Seats directly behind the driver are blocked off to provide separation from the driver, and passengers are encouraged to maintain a 6ft buffer while on-board.

Jacksonville Transit No Fare Graphic’No Fare’ All Transit Routes Until Further Notice

Ride for Free on all Jacksonville Transit routes until further notice. This action was approved by Jacksonville Mayor and Council and will begin Friday, April 10, 2020. This service is intended only to provide trips to work, the grocery store, medical and/or critical destinations allowed by Governor Cooper’s Stay at Home Order. This service is funded 100% by the Federal Transit Administration through the Coronavirus Aid, Relief and Economic Security (CARES) Act.

2020-New City Route - Blue 104 introducedNew Blue Route Service Begins April 10, 2020

Jacksonville Transit is adding a new route to Bus service in the City beginning Friday, April 10. The new Blue Route, 104 connects with existing routes and offers stops at retail, restaurants and more on Gum Branch Road, Western Blvd and Bell Fork Roads.

Jacksonville Transit No Fare GraphicCity Routes - No Fare Until Further Notice

Ride for Free on all Jacksonville Transit routes until further notice. This action was approved by Jacksonville Mayor and Council and will begin Friday, April 10, 2020. This service is intended only to provide trips to work, the grocery store, medical and/or critical destinations allowed by Governor Cooper’s Stay at Home Order. This service is funded 100% by the Federal Transit Administration through the Coronavirus Aid, Relief and Economic Security (CARES) Act.

2020 All City Routes MapCity Routes Schedule, Map and Fare

Hours of Operation - Time points indicate minutes after each hour that a bus will depart a location during normal operating hours:

  • Monday - Friday, 5:54 AM - 7:55 PM
  • Saturday, Sunday, and Holidays, 9:54 AM - 7:55 PM

City Route 101 - Purple (End to end approximate travel time: 36-40 minutes)

Downtown to Walmart on Western Boulevard via Onslow Drive, Henderson Drive, Western Boulevard, and McDaniel Drive. Route 101  also stops downtown across form the Freedom Fountain on New Bridge Street to connect with Amtrak. 

City Route 102 - Green (End to end approximate travel time: 41-45 minutes)

(Green) operates from Walmart to Piney Green Shopping Center. This leg requires 41 to 45 minutes in travel time.

City Route 103 - Orange

Operates from Walmart on Yopp Road through downtown to the Jacksonville Mall via Hargett Street and Country Club Road. The City 103 Route also stops downtown across from the Freedom Fountain on New Bridge Street to connect with Amtrak.

City Route 104 - Blue

The new Blue Route, 104 connects with existing routes and offers stops at retail, restaurants and more on Gum Branch Road, Western Blvd and Bell Fork Roads.

2020 Express Route Opens in new windowExpress Route - No Fare Until Further Notice

Jacksonville Transit No Fare GraphicRide for Free on all Jacksonville Transit routes until further notice. This action was approved by Jacksonville Mayor and Council and will begin Friday, April 10, 2020. This service is intended only to provide trips to work, the grocery store, medical and/or critical destinations allowed by Governor Cooper’s Stay at Home Order. This service is funded 100% by the Federal Transit Administration through the Coronavirus Aid, Relief and Economic Security (CARES) Act. 

Express Route Schedule, Map and Fare

The Scarlet Express Route Provides Weekend and Holiday Service On and Off bases MCB Camp Lejeune, Camp Johnson, MCAS New River. Hours of Operation Vary for holiday service.

Track Your Ride Live!

Transloc-logoDownload the TransLoc app

The TransLoc app makes it even easier to use Jacksonville Transit.

 

  • Watch buses move in real-time
  • See arrival predictions for your stop
  • Receive customizable alerts

Get the free app at TransLoc.com/app

10 Ride CardsTickets & 10 Ride Cards

To purchase tickets and 10 Ride Cards,
please call 910 938-RIDE (7433)

One-Way Fares - No are Until Further Notice

Type of Fare
Fee
City Routes, Full Fare
 Free
City Routes, Reduced Fare
(Youth ages 6-18 years old, senior citizens 65 and over, and Persons with disabilities and approved photo identification card)
 Free
Express Routes, Full Fare
 Free
ADA Paratransit Passengers
 Free
ADA paratransit passenger personal care attendant accompanying an ADA paratransit passenger
 Free
Children under age 6
 Free
Transfers from one City Route to another
 Free

Reduced Fare Riders

A Reduced Fare ID will be required each time you ride. Reduced Fare Applications (PDF) are available online; at City Hall, 815 New Bridge Street; and at Onslow United Transit System (OUTS), 605 New Bridge Street.

Passengers with Disabilities

For passengers with disabilities that are not able to ride our daily routes, Jacksonville Transit also provides curb-to-curb ADA accessible transportation services. More information about these services and associated eligibility requirements may be obtained by contacting calling 910 938-RIDE (7433).

Need to travel out of the City?

Amtrak Thruway Bus Service

Amtrak Thruway Bus Service connects with the transit stop located at 850 New Bridge Street. For additional information, please visit the Amtrak and Greyhound Bus Services page.

Rider Information:Boy boarding Transit vehicle

Rules and Regulations (PDF)
Title VI Policy and Complaint Process (PDF)
Title VI Notice to Beneficiaries (PDF)
ADA Procedures (PDF)
Take the Bus to the Train
Ride Your Bike to the Bus
Conduct and Exclusion Policy and Appeals Procedure (PDF)
Jacksonville Transit DBE Goals and Methodology FY 19-21 (PDF)