Keep Jacksonville Clean & Green - Remove your can from the curb after collection !!!!

The Sanitation Division strives to perform the collection responsibilities for the City in a timely and efficient manner. The Sanitation team offers a variety of collection services at no additional charge to our residents. Large collections or special services can be scheduled with the sanitation office and billed per the approved fee schedule. 

To receive the most immediate scheduling and answers about or service, please contact us via email or call to use our automated scheduling system (910) 938-5338

Services Offered

The Sanitation Division offers a variety of services to include the following:

Holiday Collection Schedule Changes

Changes in the collection service schedule may occur during holidays. The City’s Sanitation Holiday Calendar reflects only days that there is a change or interruption in service. 

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Summer Hours

In an effort to beat the heat, starting in June, Sanitation crews begin collection operations at 6:30AM. This allows employees to adjust to the summer heat and work more efficiently. Items normally placed out at the curb by 7:30AM should be placed ready for collection by 6AM throughout the summer months. 

Landfill Ban

Please note that the state of North Carolina has banned specific items from the landfill. A full list of these items is available on the North Carolina Department of Environment and Natural Resources (NCDENR) website.