Jacksonville Connect is a free and secure service that provides important City-to-resident notifications. Sign up to receive time-sensitive messages about severe storms, water outages, sanitation schedule changes and other official messages from your local government. Choose to receive alerts via email, phone call, or text message.
Sign up online with Jacksonville Connect (formerly Connect-CTY). You may receive messages on your home phone, cell phone, through email and via text messaging. Providing your street address enables connect to provide timely local emergency communication through geolocation.
The City of Jacksonville will not share your personal information. When entering your address, please use the address on your utility bill or 9-1-1 address. If you require additional assistance in retrieving your correct address please contact your City Planner (938-5236) or County Planner.
Questions? Call 910-938-5200. Having problems with the online sign-up? Print a form and mail it to:
City of Jacksonville
P.O. Box 128
Jacksonville, NC 28541
Or you may bring your completed form to City Hall at:
815 New Bridge St.
If you have already signed up and would like to provide additional contact information or update present information, or to unsubscribe, you may do so through Jacksonville Connect (formerly Connect-CTY).
Do you live outside the city limits? You can receive messages with Alert Onslow (or Code Red). Alert Onslow is a similar free, safe, and secure system. Need assistance registering for Alert Onslow? Call 910 989-3000.