A free service to residents in the area, Jacksonville Connect provides city-to-resident notifications. With this service, the City can send urgent messages to enrolled residents and businesses within minutes about hurricanes, power outages, water and street notices and other official government messages. Receive specific information about time-sensitive or common -interest issues such as emergencies and local community matters.
Sign up online with Jacksonville Connect (formerly Connect-CTY). You may receive messages on your home phone, cell phone, through email and via text messaging. Providing your street address enables connect to provide timely local emergency communication through geolocation.
The City of Jacksonville will not share your personal information. When entering your address, please use the address on your Utility Bill or 9-1-1 address. If you require additional assistance in retrieving your correct address please contact your City Planner (938-5236) or County Planner.
Questions? Call 910-938-5200. Having problems with the online sign-up? Print a form and mail it to:
City of Jacksonville
P.O. Box 128
Jacksonville, NC 28541
Or you may bring your completed form to City Hall at:
815 New Bridge St.
If you have already signed up and would like to provide additional contact information or update present information, or to unsubscribe, you may do so through Jacksonville Connect (formerly Connect-CTY).
Do you live outside the city limits? You can receive messages with Alert Onslow (or Code Red). Alert Onslow is a similar free, safe, and secure system. Need assistance registering for Alert Onslow? Call 910 989-3000.