Neighborhood Improvement Services

Neighborhood Improvement ServicesCOVID-19 Utility Assistance Program: The City of Jacksonville recognizes that the COVID-19 Pandemic and the restrictions on public gatherings and closure of non-essential places of employment have created a financial hardship on our Citizens. In response and with the support of HUD (US Dept of Housing & Urban Development), the City has established a COVID-19 Utility Assistance Program. To read the qualifications or to fill out the online form, click here.


Downtown Jacksonville and the New RiverNeighborhood Improvement Services (formerly Community Engagement) seeks to identify opportunities to enhance communications and engagement with Citizens and foster livable neighborhoods in all residential areas of the City of Jacksonville.

Jacksonville is an "Entitlement City," receiving annual Community Development Block Grant funding from the US Department of Housing and Urban Development (HUD). These federal dollars translates into assistance for Jacksonville’s Citizens looking to rent, buy or maintain a home; supports nonprofit organizations seeking to provide public services; and is to make improvements to public facilities and infrastructure. 

We Are Here to Help

Apartment Building
Court Street, Jacksonville, NC
Affordable  & Fair Housing 
City & County Resources for Renters and Homeowners. Fair Housing Regulations on discrimination and how to file a complaint.
Neighborhood Housing & Assistance
Working with area developer's, the City is building safe, affordable and custom homes for qualifying buyer's. See what is available and if you qualify.
House being built
Citizen Academy
Rehabilitation & Demolition
Funding is available for Rehabilitation to help make your home a safe place to live. It's one phone call away to see if you can qualify for assistance. Demolition is one way the City is helping to remove blight from Jacksonville. Call us to see if we can help.
Education Courses 
Money Management - Gain insight on how to save and manage your money.
Homebuyers Education - Talk to the professionals about getting a mortgage, purchasing a home and managing your investment. For Information or to register for a class see the City Calendar of Events or call 910 938-5286.


Volunteer to Help Out Your City, Join an Advisory Committee  - To help achieve mission goals, the City has established a Neighborhood Improvement Services Advisory Committee and subcommittee, where Citizens provide input to help improve services and programs. Apply Online