Community Engagement & Development

Family sitting on front porchJacksonville Community Engagement & Development seeks to identify opportunities to enhance communications and engagement with Citizens and foster livable neighborhoods in all residential areas of the City of Jacksonville.

Jacksonville is an "Entitlement City," receiving annual Community Development Block Grant funding from the US Department of Housing and Urban Development (HUD). These federal dollars translates into assistance for Jacksonville’s Citizens looking to rent, buy or maintain a home; supports nonprofit organizations seeking to provide public services; and is to make improvements to public facilities and infrastructure.

To achieve mission goals, the City has established a Community Engagement Advisory Committee and a Community Development subcommittee, where Citizens work to help the City improve services and programs. Advisory Committee application forms are available online.

Community Engagement & Development offers programs including homebuyer education classes, money management seminars, educational opportunities for Onslow County non profits and more. For upcoming programs open to the public, please see the City Calendar of Events or call 910 938-5286.

COVID-19 Utility Assistance Program: The City of Jacksonville recognizes that the COVID-19 Pandemic and the restrictions on public gatherings and closure of non-essential places of employment have created a financial hardship on our Citizens. In response and with the support of HUD (US Dept of Housing & Urban Development), the City has established a COVID-19 Utility Assistance Program. To read the qualifications or to fill out the online form, click here.

Riverwalk AerialAffordable HousingApartment Building

Local and county resources for home ownership, rental, repair, and assistance.

Fair Housing

Title VII of the Civil Rights Act of 1968 (Federal Fair Housing Law) prohibits discrimination based on race, color, national origin, religion, sex, familial status, or disability.

The City of Jacksonville, Community Engagement Department has been authorized and directed to receive complaints of alleged acts of housing discrimination within the City of Jacksonville. Complaints must be received in person or in written form (PDF) by the Community Engagement office within 90 days of the alleged incident.

Annual Reports and PlansDudley Street 336

Published Annual Reports detail the activities and programs administered by the Community Engagement Division. Plans lay out how the Division would like to spend the grant money received in the City of Jacksonville. Public comment periods are available to review and provide feedback on all plans and reports.House being built


The City is committed to eliminating slum and blight conditions, making way for growth and development initiatives.

Neighborhood Housing Initiative

The Community Engagement Department partners with local builders for the development of City-owned vacant lots for the construction of attractive, affordable single-family housing throughout the City. This initiative is a special opportunity for qualifying homebuyers to purchase a custom built home at affordable prices. Prices average $150,000. .

Court Street, Jacksonville, NCHousing Assistance

Housing Assistance programs offered by the City of Jacksonville:

Neighborhood Planning

Community Engagement meets and plans with communities throughout the city to determine needs and plans for action to build better resources for access, open spaces, pedestrian friendly routes and safe neighborhoods.